The Mobile Client is not a difficult application to use.  Our experience over the years is that both 20-somethings and grannies have used it successfully. Many enjoyed the experience. Some who tend to be technology phobic can need a bit of coaching to get past their angst.  Like most technology, it can also fail.  In this case it is good to have a plan.


People in the Score Room typically have some experience with technology, so they are a likely place to turn for assistance with the Mobile Client.